Operational Excellence definition
Définition de l’Excellence Opérationnelle
“Operational Excellence is a state of readiness that is attained as the efforts throughout the organization reach a state of alignment for achieving its strategies; and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there – to pursue ‘Operational Excellence by Design’, and not by coincidence.”
Joseph F Paris Jr; Chairman, XONITEK Group of Companies
article complet …THE OPERATIONAL EXCELLENCE MANIFESTO
http://opexsociety.org/press-room/the-operational-excellence-manifesto/